Privacy Policy rp8 — User Personal Data Protection

At rp8, your privacy is our priority. This Policy clearly explains how we collect, use, store, and protect your personal information while you use our platform.

Updated: January 2026
Bahasa Melayu
SSL 256-bit
Official Privacy Policy
9 Main Sections
Data Collection
Information Security
User Rights
Cookie Policy

Why Your Data Secure With rp8

Rp8 invests in best-in-class security infrastructure to ensure your personal information is always protected against external threats.

256-bit SSL Encryption

All data transmitted between your device and rp8 servers is protected by bank-grade encryption. No third party can intercept or read your information.

Strict Access Control

Only authorised personnel with a legitimate work requirement are permitted to access user data. All internal access is logged and audited on a regular basis.

Secure Data Storage

User data is stored in internationally certified data centres with multi-layered physical and digital protection. Regular backups are performed to prevent data loss.

No Data Sales

Rp8 has never and will never sell, rent or transfer users' personal data to any third party for marketing purposes without your consent.

Two-Factor Authentication

2FA is available for all rp8 accounts to ensure only you can access your account, even if your password is compromised.

Notification Controls

You have full control over notifications and marketing communications from rp8. Unsubscribe at any time with ease through your account settings.


Quick Summary: rp8 only collects the information it needs, protects it with best-in-class encryption, never sells it to anyone, and you can request deletion of your data at any time.

1

Introduction

Welcome to the rp8 Privacy Policy. This policy explains in detail how the rp8 platform ("we", "Platform") collects, processes, stores and protects your personal data when you use our services through the rp8.wine website or the rp8 mobile app for Android and iOS.

Rp8 is fully committed to protecting your privacy and complying with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and continuously strive to ensure your information is handled transparently and responsibly.

By registering and using the rp8 platform, you agree to the collection and use of your information in accordance with the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform. This Policy should be read together with the Terms and Conditions rp8.

This Privacy Policy applies to all rp8 users, including website visitors, registered members, and mobile app users.

2

Information We Collect

Rp8 only collects information necessary to provide users with a safe, seamless and quality service. There are two main categories of information we collect:

A. Information You Provide to Us

  • Registration information: full name, date of birth, email address, phone number.
  • KYC (Know Your Customer) information: copies of your identity card (MyKad), passport, proof of address, and other identity verification documents.
  • Financial information: bank account or e-wallet details for deposit and withdrawal purposes.
  • Communications with our customer support team, including chat records and emails.
  • Feedback, reviews, or surveys you voluntarily submit.

B. Information Collected Automatically

  • Technical data: IP address, device type, operating system, web browser type.
  • Usage data: pages visited, session duration, login frequency, and usage patterns.
  • General location data based on IP address for geographic region verification purposes.
  • Cookie data and similar tracking technologies (see Section 7 for more details).
  • Transaction data: records of deposits, withdrawals, wagering, and gaming activity.
Data Category Example Primary Purpose
Identity Name, date of birth, MyKad KYC & age verification
Contact Email, phone number Communication & Support
Finance Bank account, e-wallet Payment Processing
Technical IP, device, browser Security & Fraud Detection
Transactions Wagering records, deposits Regulatory compliance
Usage Pages visited, sessions Platform improvements
3

How We Use Your Data

The information we collect is used responsibly for the following purposes. rp8 will not use your data for any purpose beyond the scope stated here without obtaining your consent first:

  • Account management: Registering, verifying, and managing your user account on the rp8 platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions associated with your account.
  • Identity verification (KYC): Verifying that you meet the minimum age requirement and comply with applicable regulatory requirements.
  • Fraud prevention: Detecting, investigating, and preventing any fraudulent activity, money laundering, or platform abuse.
  • Customer support: Responding to enquiries, resolving complaints, and providing technical assistance to you.
  • Service communications: Sending important notifications related to your account, transactions, and policy updates.
  • Promotions & offers: Sending promotional information and bonuses (you may unsubscribe at any time).
  • Platform improvements: Analysing usage patterns to improve the user experience and develop new features.
  • Legal compliance: Fulfilling legal, regulatory, and reporting obligations to the relevant authorities.

rp8 practices the principle of minimum data collection — we only collect information that is strictly necessary for the stated purpose.

4

Information Sharing

Rp8 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties:

  • Payment processors: Payment service providers that help process your deposits and withdrawals. They receive only the information necessary to complete the transaction.
  • Game providers: Licensed game providers that supply game content on the rp8 platform. Data sharing is strictly limited to technical requirements only.
  • Cloud service providers: The data storage and processing infrastructure used by rp8 — all subject to strict confidentiality agreements.
  • Legal authorities: When required by law, court order, or direction from a competent authority, rp8 may be required to disclose certain information.
  • Anti-fraud agencies: Bodies that assist in detecting and preventing financial fraud and money laundering.

All third parties with whom we share data are bound by strict confidentiality agreements and are not permitted to use your information for any other purpose.

Rp8 will not transfer your personal information across international borders except with adequate safeguards and in compliance with applicable legal requirements.

5

Data Security

The security of your personal data is an absolute priority for rp8. We implement multiple layers of technical and organisational protection to keep your information safe at all times:

  • Data encryption in transit: All communications between your device and rp8 servers are secured by TLS 1.3 protocol with 256-bit encryption.
  • Data encryption at rest: Sensitive data such as passwords and financial information is stored in encrypted form using the latest hashing algorithms.
  • Two-factor authentication (2FA): An additional security layer that requires verification through your device in addition to your password.
  • Continuous system monitoring: Automated 24/7 monitoring system that detects any unusual activity or unauthorized access attempts.
  • Regular security audits: Penetration testing and security audits by independent experts are conducted periodically to identify vulnerabilities.
  • Strong password policy: The rp8 platform enforces strong password requirements and encourages users to update their passwords regularly.

While rp8 takes all reasonable steps to protect your data, no system is entirely risk-free. If you suspect your account has been compromised, please contact our support team immediately.

rp8 maintains a comprehensive Incident Response Plan. In the event of a material data breach, we will notify affected users within the timeframe required by law.

6

User Rights

As an rp8 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). rp8 fully respects these rights:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of inaccurate or incomplete personal data via your account settings.

Right to Erasure

You may request the deletion of your data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing or promotional communications.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances provided by law.

To submit any request regarding your privacy rights, please contact the rp8 data protection team via the support email available on the About Us. We will process your request within 30 working days.

7

Cookie Policy

Rp8 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are essential for platform operation.
  • Performance Cookies: Helping us understand how users interact with the platform through aggregated and anonymised data, enabling us to make continuous improvements.
  • Functional Cookies: Allowing the platform to remember your preferences such as preferred language, display settings, and geographic region for a more personalised experience.
  • Analytics Cookies: Used to analyse platform traffic and usage patterns for service improvement purposes. This data is not linked to your personal identity.

You can control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and experience of using the rp8 platform.

By continuing to use the rp8 platform, you agree to the use of essential cookies required for platform operation. You may manage other cookies through your browser settings.

8

Third-Party Links

The rp8 platform may contain links or integrations with third-party services such as game providers and payment processors. It is important that you understand the following:

  • Rp8 is not responsible for the privacy policies or practices of those third parties.
  • When you interact with third-party services, you are subject to their respective privacy policies.
  • Rp8 encourages you to read the privacy policy of each third-party service you use.
  • Participation in third-party games may involve the transfer of minimum technical data required for game operation.

Rp8 only works with third-party providers that have passed our security and privacy assessment. However, we cannot guarantee the security practices of third parties beyond our direct control.

9

Policy Amendments

Rp8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. All amendments take effect immediately upon publication on the rp8 website.

For material amendments, rp8 will endeavour to notify users via:

  • In-platform notifications during your login session.
  • Email to your registered email address, with reasonable notice.
  • Update the "Updated" date at the top of this page.

It is your responsibility to review this Privacy Policy periodically. Continued use of the rp8 platform following any amendments constitutes acceptance of the revised terms.

Current version: January 2026 (v2.4). If you have any questions or concerns regarding this Privacy Policy, do not hesitate to contact the rp8 support team, available to assist you 24/7.


Play with Secure & Trusted

Your data is protected, your transactions are secure, and your gaming experience is our priority. Register an rp8 account today and enjoy Malaysia's most trusted online gaming platform.

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