Terms and Conditions rp8 — Complete Platform Usage Guide

This Terms and Conditions document constitutes a legally binding agreement between you ("User") and rp8 ("Platform"). These terms apply to all users who access, browse, register on, or use any part of the rp8 platform, including the website, Android and iOS mobile apps, and all services provided through this platform.

Continued use of the rp8 platform following any amendments to these terms constitutes acceptance of the revised terms. rp8 reserves the right to update these Terms and Conditions at any time without prior notice, although best efforts will be made to inform users of material changes through appropriate communication channels.

These Terms and Conditions should be read together with the rp8 Privacy Policy and Responsible Gaming Policy, all of which form part of the overall agreement between you and rp8.

To be eligible to register and use the rp8 platform, you must meet all of the following requirements:

• Must be at least 18 years old at the date of registration.
• Not residing in a jurisdiction that prohibits online gaming activities.
• Register only one (1) account only per individual, address, phone number, and device.
• Providing accurate, truthful, and complete personal information during registration.
• Has never been banned or suspended by rp8 or any related platform previously.

Rp8 reserves the right to reject any registration application without providing a reason. All accounts found to be in violation of these eligibility requirements may be suspended or terminated immediately, and any balance in such accounts will be subject to further investigation.

Each user is solely responsible for maintaining the confidentiality of their login credentials, including their username and password. rp8 will never request your password through any communication channel.

As part of the Know Your Customer (KYC) process, rp8 reserves the right to request identity verification documents at any time, including but not limited to:

• A copy of a valid Malaysian identity card (MyKad) or passport.
• Proof of current address (utility bill or bank statement) dated within the last three months.
• Bank statement or proof of the payment method used for deposits.
• A selfie or photo of yourself holding your identity document for additional verification.

Withdrawals will not be processed until the KYC process is fully completed. This is a protective measure to ensure the security of your account against any misuse or fraudulent activity.

If you suspect your account has been accessed without authorisation, please contact the rp8 support team immediately through the available 24/7 support channels.

Rp8 supports a wide range of local Malaysia payment methods for user convenience. All transactions are processed through secure, encrypted channels.

Deposit:

• The minimum deposit amount is as stated on the deposit page within your account.
• Deposits are typically credited within minutes after successful payment confirmation.
• Rp8 does not accept third-party deposits — all deposits must be made using a payment method registered in your own name.
• Rp8 is not responsible for any delays caused by third parties such as banks or payment processors.

Withdrawal:

• Withdrawals will only be processed after the KYC process is complete and identity verification is successful.
• Withdrawal processing time depends on your VIP membership tier — Diamond members can receive funds within 5 minutes.
• Withdrawals must be made using the same payment method as the deposit, except in specific circumstances approved by the rp8 team.
• Rp8 reserves the right to conduct additional checks on withdrawals that exceed certain limits as a fraud prevention measure.

Rp8 offers a variety of bonuses and promotions from time to time to reward our loyal users. All offers are subject to the specific terms stated within each promotion.

The general terms applicable to all bonuses and promotions at rp8 are as follows:

• Each bonus may only be claimed once per user, unless otherwise stated.
• Wagering requirements must be fully met before any bonus-related withdrawal is permitted.
• Bonuses received cannot be transferred to another user or directly converted to cash.
• Rp8 reserves the right to cancel bonuses and decline withdrawal requests if there are indications of bonus abuse.
• Bonuses may not be combined with other offers unless explicitly stated in the relevant promotion's terms.
• Rp8 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.

All games available on the rp8 platform — including online slots, live casino, table games, and fish shooting games — are operated in accordance with rules and procedures established by their respective game providers.

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical disruption during gameplay, rp8 will endeavour to settle wagers based on verifiable outcomes from system records.
• Rp8 is not responsible for any losses resulting from internet disruptions or device issues on the user's end.
• The use of automation software, bots, or any unauthorised methods of play is strictly prohibited.
• All games use an RNG that is certified and independently audited to ensure absolute fairness.

For Live Casino games, additional rules set by the dealer during a game session must also be observed by all players at the table.

Rp8 is committed to providing a safe and enjoyable experience for all users. As such, all users are required to abide by the following conduct guidelines:

• Using offensive, threatening, or racially charged language in any rp8 communication channel is strictly prohibited.
• Attempting to hack, infiltrate, or disrupt the system or other users' accounts is strictly prohibited.
• Sharing your account login credentials with any other party is strictly prohibited.
• Using the rp8 platform for any illegal activity, including money laundering, is strictly prohibited.
• Creating or using more than one account to circumvent platform limits or conditions is strictly prohibited.
• Exploiting any bugs or technical errors in the system to gain an unfair advantage is strictly prohibited.

Rp8 takes the protection of users' personal data seriously. All information collected and processed by rp8 is governed by our comprehensive Privacy Policy.

Key security measures implemented by rp8 include:

• Data encryption using 256-bit SSL protocol for all communications between users and our servers.
• Two-factor authentication (2FA) is available to enhance the security of your account.
• Continuous transaction monitoring by our automated fraud detection system.
• Secure data storage at reputable data centres that meet international security standards.

Your personal data will not be sold, shared, or transferred to third parties without your consent, except where required by law or to fulfil legitimate regulatory obligations. For more information, please refer to Privacy Policy in full.

Rp8 provides the gaming platform on an as-is basis and makes no warranties regarding the platform's continuous availability, accuracy, or suitability for any particular purpose.

• Rp8 is not liable for any indirect, consequential, or special losses arising from the use of the platform.
• Rp8 does not guarantee that the platform will always be free from errors or technical disruptions.
• Users are solely responsible for the gaming decisions they make and the associated financial risks.
• Rp8 is not responsible for any third-party actions that affect a user's account due to the user's own negligence.

Users may close their account at any time by contacting rp8's support team. Any valid balance in the account will be processed for withdrawal after a final review is completed.

Rp8 reserves the right to suspend or terminate any account without notice if:

• The user has been found to have violated any provision under these Terms and Conditions.
• There is suspicious activity or indicators of fraud associated with the account in question.
• The user failed to complete KYC requirements within the stipulated timeframe.
• Account found to have been inactive for the period specified under rp8's inactive account policy.
• There is a legal or regulatory requirement that necessitates such action.

If an account is terminated due to a terms violation, rp8 reserves the right to withhold all balances in that account pending the completion of an investigation. rp8's decision in such matters is final.

Rp8 reserves the right to change, amend, or update these Terms and Conditions at any time at our absolute discretion. All amendments will take effect immediately upon publication on the rp8 website.

It is the user's responsibility to review this Terms and Conditions page regularly to stay informed of any updates. Continued use of the rp8 platform following any amendments constitutes acceptance of the revised terms.

For material and significant amendments, rp8 will endeavour to notify users via their registered email or in-platform notification with reasonable notice before the changes take effect.

If you have any questions regarding these Terms and Conditions, please contact the rp8 customer support team, available to assist you 24 hours a day, 7 days a week.